Shanghai Pudong International Airport Cargo Terminal CO., ltd (PACTL) has joined the air cargo quality standards organisation, Cargo iQ, as its newest member.

PACTL serves more than 70 airlines and over 300 forwarders, handling over two million tonnes of cargo in 2024. The membership means that Cargo iQ can add another ground handler to its ranks.

Through the membership, PACTL says it aims to deliver improved service reliability, enhanced tracking capabilities, and optimised supply chain management to its stakeholders, all through Cargo iQ’s standardised processes and performance metrics.

Marie Seco-Köppen, executive director at Cargo iQ, said: “I foresee that both PACTL and the wider Cargo iQ membership will benefit from this addition. By joining Cargo iQ, PACTL is demonstrating its commitment to operational excellence and customer satisfaction; it can use the performance management standards across the airlines they serve and regulate their own performance through transparent metrics.”

PACTL’s facilities are designed to handle a wide range of cargo, including perishables, pharmaceuticals, and e-commerce shipments.

Carsten Hernig, deputy general manager vice president sales and marketing and production at PACTL, said: “Joining Cargo iQ marks a significant milestone in our ongoing journey toward greater transparency, efficiency, and collaboration across the global air cargo industry.

“As a neutral cargo terminal operator, we are proud to align with international standards that promote measurable quality and accountability. This membership not only strengthens our service commitment to our customers and partners but also empowers us to contribute more actively to shaping a smarter and more connected airfreight future.”

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